AquaZen Redondo Beach Pool Care

Last Updated: December 14, 2025

Our Commitment to Your Privacy

At AquaZen Redondo Beach Pool Care, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you use our services or visit our website.

Information We Collect

We collect information that you provide directly to us when you request a quote, schedule a service, or contact us. This may include:

Your name and contact information (phone number, email address, mailing address)
Property address and details about your pool
Service history and preferences
Payment and billing information
Communications you send to us

We may also automatically collect certain information when you visit our website, such as your IP address, browser type, and pages visited. This helps us improve your experience on our site.

How We Use Your Information

We use the information we collect to:

Provide and improve our pool cleaning and maintenance services
Schedule appointments and communicate about your service
Process payments and maintain billing records
Send service reminders and important updates
Respond to your questions and requests
Improve our website and customer experience
Comply with legal obligations

Information Sharing

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information only in the following circumstances:

Service Providers: We may share information with trusted companies that help us operate our business, such as payment processors or scheduling software providers. These companies are required to protect your information.
Legal Requirements: We may disclose information if required by law or to protect our rights, property, or safety.
Business Transfers: If our company is sold or merged with another company, your information may be transferred as part of that transaction.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. This includes using secure servers, encryption for payment information, and limiting access to your data to authorized personnel only.

However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

You have several rights regarding your personal information:

Access: You can request a copy of the personal information we have about you.
Correction: You can ask us to correct inaccurate information.
Deletion: You can request that we delete your information, subject to certain legal exceptions.
Opt-Out: You can opt out of receiving marketing emails by clicking the unsubscribe link in any email we send.

To exercise any of these rights, please contact us using the information provided below.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies before providing any personal information.

Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us: